Dues

Community membership dues, recorded in one place

On fanhub., dues are a paid membership tier per season. Members pay through the club page, their member card goes live, and the payment is recorded on their profile.

Fan payments on fanhub. are not live yet. This page explains how they work once they are.

How are membership dues handled on fanhub.?

On fanhub., dues are a paid membership tier per season at a price the club sets. Members pay through the club page, hold a digital member card straight away, and the payment is recorded on their profile, so organisers never tally dues from bank statements. Once fan payments are live: QRIS is the main option, plus virtual account, e-wallets and cards. The club receives 100% of the price it sets. Platform fee IDR 5,000 per paid transaction, on its own line on the receipt.

How it works

1. The club creates tiers. Free or paid tiers per season, at prices the club sets itself.
2. Members pay from one link. A member picks a tier on the club page, pays, and holds a digital member card straight away. There is no silent auto-renew: members are reminded when a new season opens.
3. The payment is recorded. Every payment is recorded on the member's profile with their tier, so organisers never tally dues from bank statements.

How members pay

QRIS

The main option.

Virtual account

Available as an additional option.

E-wallets and cards

Available as additional options.

Bank transfer

Announced when payments go live.

Each method's service fee is shown at checkout before paying. It is not fanhub. revenue.

Where the money goes

Destination

To the club's account, through a licensed payment gateway. The settlement scheme is set out in the agreement before payments are switched on.

Payouts

Paid out to the club's account on the payment provider's settlement schedule.

Settlement schedule

Announced when payments go live.

Payment gateway

Announced when payments go live.

QRIS method fee

Announced when payments go live.

What the member sees on the receipt

• Dues. The price the club sets. The club receives 100% of the price it sets.
• Platform fee. Platform fee IDR 5,000 per paid transaction, on its own line, never a percentage.
• Method service fee. If there is one, shown before the member pays.

The books

• Double-entry cash book reconciled daily against the gateway report
• Atomic refunds: money and points reversed in one journal
• CSV export of all member data, on every plan